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Exam Results and Certificates

Important Information

Please note that all IBITGQ exams are now online exams, so you will need to bring a ‘pop-up enabled’ laptop/tablet to the venue. Full details on how to access the exam will be provided by email 1-2 days before sitting the exam. 

If you have any queries, please get in contact via email, or by calling our Training Support Team on +1 877 317 3454.

When will I receive my exam results and certificate?

IBITGQ exam courses (CCPA, EU GDPR, ISO 27001, PCI DSS)

You will get your exam results direct from the exam board, via email (, about 7–10 working days after completing your exam. We recommend that you also check your spam folder. If you pass the exam, you will get another email containing your IBITGQ e-certificate approximately 24–48 hours after getting your exam result.

BCS exam course (CISMP)

To get your exam results, you must have completed your registration with BCS through its candidate portal. BCS does not automatically send emails to candidates, so we recommend visiting the BCS candidate portal about 10–14 days after the exam date using your email address and allocated password.

EXIN exam course (ITIL® Foundation)

You will get your exam results direct from the exam board via email, about 14 days from the date of the exam. EXIN will use the email you provided when you completed your registration details through the EXIN e-portal. If you passed the exam, you will get another email from EXIN confirming your e-certificate is available to download.

Still can’t find the answer to your question?

If you still can’t find what you’re looking for, please get in touch, and our Training Support Team will do their best to help.

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