We do, unfortunately, have to charge for shipping products to you (although this obviously doesn’t apply to downloadable products). We charge shipping at cost price: the amount we charge is dependent on the weight of the item(s) and the shipping destination.
Shipping is automatically calculated on a per-order basis during the online checkout process.
If you require a shipping quote for an order (when creating a Purchase Order for example), please get in touch and we will calculate it for you.
We offer two types of shipping:
Using USPS Priority Mail, it will take two days within the contiguous United States for you to receive your item(s), or as fast as standard airmail allows to everywhere outside the US.
You will receive your item(s) the next business day in the United States, and within approximately two-to-four days outside the US, depending on the destination.
The cut-off time for orders for next-day delivery is 2:00 p.m. (EST); orders placed after that will be shipped the following business day. For example, an order placed at 4:00 p.m. on a Wednesday will be shipped on the Thursday and will usually arrive on the Monday.
We cannot send express deliveries to PO boxes as we have to get signatures for them.
Delivery times for international orders will vary; you can look up delivery times for your country here.
Risk in delivery
Deliveries to a small number of countries using normal mail services have a high risk of non-arrival. We recommend that you use our express courier service if you wish to have a product delivered to a "high risk" country. This service requires a signature on delivery.
If you choose to use standard delivery, risk in the product will pass to you as soon as we dispatch it: in other words, if it goes astray we will charge in full for replacements.
Countries currently affected include South Africa and Nigeria.
Downloadable products and eBooks
Non-AXELOS eBooks and toolkits purchased by credit card are available for download as soon as you have checked out unless we feel we need to seek evidence of cardholder authorization of the purchase, in which case goods will be released as soon as we have received written authorization from the named cardholder.
OGC eBooks are made available to you for download within 24 hours of purchase.
Cancellation and Returns
Read more about our general terms of business, our cancellation and returns policies and procedures in our Terms / Privacy statement.