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ISO 9001

What is ISO 9001?

ISO 9001 is the international standard that sets out the criteria for a quality management system (QMS). Based on seven quality management principles, the Standard will help you to continually monitor and manage quality across all of your operations, as well as benchmarking your organization’s performance and service.

Registration to the Standard is used in global supply chains to provide assurance about suppliers' ability to satisfy quality requirements and to enhance customer satisfaction.

Today, there are over 1.1 million ISO 9001 registrations in 187 countries, ISO 9001 is globally recognised as the best framework for helping organizations deliver quality products and services.

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ISO 9001:2015

ISO 9001 has recently been updated for 2015 to maintain its relevance in today’s marketplace, and to continue to offer organizations improved performance and business benefits.

All ISO standards are reviewed every five years to establish whether a revision is required to keep them current and relevant.

The 2015 version of the Standard is much less prescriptive than the 2008 version and can be used as an agile business improvement tool, so you can make it relevant to your organisation’s requirements.

Why should you implement an ISO 9001 QMS?

ISO 9001 offers organizations the opportunity to demonstrate that they take a consistent approach to ensuring the quality of their products and services.

It will help you to:

  • Demonstrate your organisation’s ability to consistently provide quality products and services
  • Meet your customers’ needs and statutory and regulatory requirements
  • Win and retain more clients with better customer service
  • Improve operational performance by cutting errors and increasing profits
  • Become a more consistent competitor in your marketplace
  • Widen business opportunities by demonstrating compliance

Transitioning requirements for ISO 9001:2015

If your organization is certified to ISO 9001:2008 and you would like to transition to the latest version of the Standard, you needed to have done this by September 2018.

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