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ISO 9001 Quality Management

ISO/IEC 9001 is the international standard for quality management, helping businesses throughout the world develop a best-in-class quality management system (QMS).

Purchase your copy of the official ISO 9001:2015 standard today!

Registration to the Standard is used in global supply chains to provide assurance about suppliers' ability to satisfy quality requirements and to enhance customer satisfaction.

Today, there are over 1.1 million ISO 9001 registrations in 187 countries.

In the US, there was a 4% increase in ISO 9001 registrations in 2014.

ISO 9001 has been revised significantly and the new Standard was published in September 2015. ISO 9001:2015 features a new structure, new numbering scheme and new requirements, while other requirements have been removed.

Why transition?

All ISO standards are reviewed every five years to establish whether a revision is required to keep them current and relevant. The revision is expected to:

  • Establish a core set of requirements for the next ten years and beyond
  • Ensure that ISO 9001:2015 remains relevant to companies of all types and sizes
  • Maintain the Standard’s focus on effective process management for achieving quality outcomes
  • Consider changes in quality management system practices and technologies since the last major revision
  • Keep up with the increasingly complex, demanding, and dynamic environments in which organizations operate
  • Apply a simplified language to aid the understanding and interpretation of ISO 9001:2015
  • Apply the new Annex SL structure to better integrate with other ISO management system standards

Highlights of the changes

A number of significant changes have been introduced with the release of ISO 9001:2015:

  • ISO 9001:2015 adopts the new high-level structure of Annex SL that all new management standards will conform to. This includes the alignment of terms, definitions, and content.
  • A greater focus on process management, and an emphasis on producing the required outputs of the product/service.
  • ISO 9001:2015 uses simplified language to facilitate easy translations and ensure the consistent application of its requirements.
  • A heightened emphasis on risk management and business management.
  • Although the Standard places less emphasis on documented procedures, there is a greater focus on documented information.
  • The inclusion of “services” in references to “products.”
  • An emphasis on “improvement” as opposed to “continual improvement.”
  • The terms “purchasing” and “outsourcing” have been replaced with “external provision of products and services” to account for other forms of supplier relationship.

Transitioning requirements for ISO 9001:2015

The International Accreditation Forum (IAF) has set the timeline for transitioning at three years, with the transition period coming to an end in September 2018. Following this transition period, ISO 9001:2008 will cease to be valid.

Companies will be expected to start transitioning to the new Standard in order to bring their practices into line with the latest requirements. Each registrar will be required to transition to the new Standard before their clients will be required to transition. Registered companies should seek guidance from their respective registrars about their individual transition milestones. Further information about transitioning can be found here.

 

Relevant products and services

 

ISO 9001 QMS Quality Management System Documentation Toolkit

This toolkit contains a manual, quality management policies and procedures, plus forms, records, and work instructions that will help you prepare for and implement a quality management system (QMS). This toolkit is being updated to reflect the new 2015 version of the Standard.

Find out more about the ISO 9001 QMS Toolkit >>