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ITIL Certification Service Lifecycle - Service Design Online Training (90-Day Online Access)

ITIL Certification Service Lifecycle - Service Design Online Training (90-Day Online Access)

SKU: 2529
Publishers: ITSM Solutions
Format: Online
Published: 01 Jan 0001
This course is ideal for those looking to study for the Certificate in ITIL® Service Lifecycle Management—Service Design. An ideal online course that allows you to study in your own time and at your own pace for this ITIL Intermediate certification.
Price: $404.00

Description

Use a flexible form of learning to study toward your ITIL Intermediate qualification

Accredited by APMG and CSME—two of the ITIL Examination Institutes

Fully aligned with the ITIL 2011 syllabus

What's Included?

  • 90 days online access to the Certification in ITIL Service Lifecycle Management—Service Design course
  • Electronic workbook helping you along the way with your studies—available through the online access
  • Online Mentoring—Enables students to connect online with ITIL Expert mentors and/or other students to get answers to the questions that might come up during the course
  • (Exam fee not included) Additionally, you can now pay for your ITIL Intermediate exam online

This course allows you to study for the Certificate in ITIL Service Lifecycle Management—Service Design exam. This online course is the equivalent to three-day classroom-based course, allowing you to study in your own time and at your own pace.

Using online video lectures, printable courseware, and online mentoring, this course will cover most of the information you need to know to pass the Certificate in ITIL Service Lifecycle Management—Service Design exam at your first attempt.

This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions, and activities associated with the Service Design domain of the ITIL Service Lifecycle.

Upon successful completion of this course and examination, students can expect to gain competencies in the following ITIL Service Design areas:

  • Management and control of all Service Design activities
  • Management and application of Service Design concepts, inputs, outputs, and activities
  • Knowledge of Service Design principles and management of Service Design processes
  • Control and coordination of Service Design technology related activities
  • Organizational and technological issues related to Service Design
  • Analysis, justification and selection of the implementation approaches, challenges, critical success factors, and risks
  • The importance of service management as a practice concept and Service Design principles
  • Purpose and objectives
  • How all processes in ITIL Service Design interact with other service lifecycle processes
  • The sub-processes, activities, methods, and functions used in each of the ITIL Service Design processes
  • The roles and responsibilities within ITIL Service Design and the activities and functions to achieve Service Design excellence
  • How to measure ITIL Service Design
  • Technology and implementation considerations surrounding ITIL Service Design
  • Challenges, critical success factors, and risks associated to ITIL Service Design

Credits Earned:

Upon completion of this course, you will have earned 3 ITIL Expert credits and 22 PDU credits.

Prerequisites:

Students must hold the ITIL Foundation Certificate in IT Service Management, attained through either the ITIL V2-V3 Foundations Bridging Course or an ITIL Foundation course. It is highly recommended, although not mandatory, that each student read the corresponding ITIL book associated with the Intermediate certification class they are subscribing to.

Key Features and Benefits:

  • Provides a flexible route for individuals to study for the Certificate in ITIL Service Lifecycle Management—Service Design—allowing you to study in your own time and at your own pace.
  • Endorsed by two of the ITIL Examination Institutes for study toward the Certificate in ITIL Service Lifecycle Management—Service Design—demonstrating the quality of the training material.
  • A cost-effective route to gaining the Certificate in ITIL Service Lifecycle Management—Service Design—saving you on average at least 40% over a classroom-based course.
  • Using online video lectures, printable courseware, and online mentoring, this course provides a comprehensive route to gaining this highly regarded ITIL qualification. Additionally, it allows you to earn ITIL Expert credits to put toward attaining the ITIL Expert accreditation.

Subscribe to this online course today!

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