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Data Breach Management Service | IT Governance USA

Data Breach Management Service

SKU: 5071
Format: Consultancy

Investigating a data breach – who has been affected, how extensive it is, and how it happened – and compiling all the information needed by supervisory authorities within the 72-hour reporting deadline imposed by the EU GDPR (General Data Protection Regulation) can pose a challenge for any business.

The Data Breach Management Service helps you quickly and effectively navigate the Regulation’s data breach notification requirements in a structured and compliant manner. With the threat of a data breach becoming increasingly imminent, it is vital that your organization is prepared. We offer four levels of service to suit your needs, from emergency response to ongoing support for enterprise organizations.

“I would like to thank you very personally for being such a steadying and calm influence on the preparation process for the initial submission and for working on Saturday to get it done and in. It was an enormous relief to have someone of your experience to draw on in the first few hours of dealing with this nasty incident.”

– Client name withheld for confidentiality reasons.



Included in this service

Data security incidents can be a chaotic and stressful experience. Acting fast is key to meet the GDPR’s 72-hour personal data breach reporting requirement. Knowing how to respond to an incident appropriately and effectively is also vital. We can support you throughout with our Data Breach Management Service.

Our team of experienced data privacy lawyers and DPOs (data protection officers) will work with you to:

  • Provide dedicated support from qualified and experienced data protection subject-matter experts
  • Create and maintain a breach log, as per best practice
  • Provide a virtual two-hour review of your organization’s internal report processes to ensure breaches are recognized and reported in a timely and appropriate manner
  • Offer dedicated breach support in all areas of the process:
    1. Reviewing and assessing the nature of the breach
    2. Making a considered decision as to whether the breach needs to be reported to the supervisory authority
    3. Liaising with the single point of contact within your organization
    4. Advising on the immediate steps to take to protect your organization and its data subjects
    5. Liaising with the supervisory authority, including responding to and following up on its questions
    6. Liaising with/contacting data subjects if appropriate
    7. Forensic analysis via our trusted partners, if required (additional cost)
  • Attend internal meetings, either physically or virtually, including table-top exercises or as part of your incident response model
  • Liaise with your organization’s DPO to ensure consistency of policies
  • Liaise with other regulatory bodies if required by your business model
  • Assist with your business continuity planning and organizational learning


  • Get quick access to expert support and advice when you need it most
  • Limit data breaches quickly to prevent extensive damage
  • Meet the GDPR’s 72-hour reporting deadline

COVID-19: remote delivery options

We would like to reassure our clients that all training and consultancy services will go ahead as scheduled during the current COVID-19 situation. As a company that fully embraces flexible and remote working, we have adjusted our delivery methods to allow us to provide consultancy services, penetration tests, and training remotely where necessary. Please also refer to our COVID-19 policy.

How does the service work?

How does the service work?

    We offer four levels of data breach support:

    SOS Emergency Response: Is your organization experiencing a data breach? Our emergency breach response service will support you.

    This includes: Two prepaid support hours to begin delivery of the above service inclusions.

    $700 per incident, Includes $70 admin fee.

    Additional hours are charged at $315 per hour.

    Size Number of reportable breaches per year Price
    Small 5–10 Contact us for pricing
    Standard 11–20 Contact us for pricing
    Enterprise 21+ Contact us for pricing


    Breach support is available between Monday and Friday, 9:00 am to 5:30 pm PST.

    The cost of forensic investigations is not included.

Customer reviews

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