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IT Governance publishes, sources and distributes the world’s best selection of ITIL and IT Service Management (ITSM) books. Our ITIL library includes all the official titles, course books and study guides and the latest practical advice from experienced ITSM practitioners.

All of our ITIL 2011 books and resources are available for immediate shipping worldwide at low costs.

An Education in Service Management – A guide to building a successful service management career and delivering organisational success

ITIL 4 Direct, Plan and Improve (DPI)

ITIL 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

ITIL® 4 Drive Stakeholder Value (DSV) – Your companion to the ITIL 4 Managing Professional DSV certification

ITIL® 4 High-Velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition

Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition

ITIL Foundation Essentials – ITIL 4 Edition - The ultimate revision guide, second edition

Managing in a Service-Focused World

Practical IT Service Management - A Concise Guide for Busy Executives, Second Edition

It’s All About Relationships - What ITIL® doesn’t tell you

Availability and Capacity Management in the Cloud

Integrated Measurement - KPIs and Metrics for ITSM - A narrative account

Catalogs, Services and Portfolios – an ITSM success story

The ITSM Iron Triangle - Incidents, Changes and Problems

ITIL (2011) Lifecycle Publication Suite (1 Year Online Subscription)

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