Skip to Main Content
USA
Select regional store:
Lockdown Learning: get 20% off all training dates, plus all self-paced online courses! Find out more
Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook (Pack of 10)

Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook (Pack of 10)

SKU: 3236
Authors: itSMF
Publishers: TSO
Format: Pack of 10
ISBN13: 9780113312733
ISBN10: 0113312733
Pages: 100
Published: 08 Nov 2010
Availability: In Stock

10 copies of this essential handbook covering the PPO ITIL®v3 Intermediate exam syllabus, ideal for training providers or ITSM teams.

Buy now, pay later! Enjoy the benefits of paying by purchase order with an IT Governance corporate account. Apply online today or call our service center team on +1 877 317 3454.

Price: $140.00
Description

This essential study guide for Intermediate planning, protection and optimisation (PPO) candidates provides a quick reference to the processes covered by the ITIL PPO syllabus. It is designed to act as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes rather than as a replacement for the more detailed core ITIL publications.

If you are a training provider and need multiple copies of this guidebook, or you want to provide every member of your ITSM team with their own copy, you can order the Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook now in packs of 10 copies.

The Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook was authored and quality assured by itSMF UK, the body which represents the IT service management community.


Contents

Acknowledgements
About this guide

  1. Introduction to service management
  2. Capacity Management
  3. Availability management
  4. IT service continuity management
  5. Information security management
  6. Demand management
  7. Technology and implementation
  8. Qualifications

Further information
Glossary

Customer Reviews

stars out of 5
(0# of Ratings:)
top
This website uses cookies. View our cookie policy
20% OFFTRAINING
Loading...