Skip to Main Content
USA
Select regional store:
Special offer! Get a free e-book when you purchase a training course online - for a limited time only!
Official ITIL 4 Foundation Manual

Official ITIL 4 Foundation Manual

SKU: 5302-ITIL
Format: Soft cover
ISBN13: 9780113316076
Pages: 212
Published: 28 Jan 2019
Format: PDF
ISBN13: 9780113316069
Published: 18 Feb 2019

All soft cover books will be shipped from the USA. Learn more about our shipping options.

The official guide to passing your ITIL® 4 Foundation exam.

Options:
Price: $60.00

Description

ITIL 4 brings together a wide body of knowledge and best practices for successful IT service management, and embraces new ways of working such as Agile, Lean, and DevOps.

ITIL® Foundation ITIL 4 Edition is designed as an introduction to ITIL 4. It enables candidates studying for the ITIL 4 Foundation exam to look at IT service management through an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services.

The book is a valuable tool for professionals to adopt and adapt ITIL 4 for all types of organizations and services.


Key features:

  • Explains the new holistic end-to-end view of service creation to support candidates studying for the ITIL 4 Foundation exam 
  • Contains a comprehensive glossary   
  • Includes a fictional use case of the ITIL journey from several perspectives 

 

You have been directed to the IT Governance website by TSO.


top
This website uses cookies. View our cookie policy
Loading...