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ITIL Managing Across the Lifecycle Online Course (150 days)

ITIL Managing Across the Lifecycle Online Course (150 days)

SKU: 4918
Format: ITIL Managing Across the Lifecycle Online Course (150 days)
Published: 13 Feb 2018
Availability: Within 24 hours of purchase

INTERMEDIATE TRAINING – Capability Courses

Price: $850.00

Description

Managing Across the Lifecycle (MALC)

Gain the final five credits towards ITIL Expert certification status.

Learn to identify and control business and management issues in IT service management, and manage the planning and implementation of IT service management. Validate your knowledge across the service lifecycle, and assess the value of IT services.

Course content:

  • Service lifecycle key concepts
  • Communication and stakeholder management
  • Integrating service management processes across the lifecycle
  • Managing services across the lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management

Why choose us?

  • Study online at your own pace
  • 150 days online access
  • Fully accredited
  • Includes videos, quizzes, exercises, study guides, the official syllabus, and sample exams
  • Tutor support included

Course duration is 30 hours of study (minimum) and awards 4 ITIL credits.

Course options: 150-day courses are available.

Prerequisites: Students wishing to study the MALC course should already hold the ITIL Foundation Certificate.

Exam details: Please note the exam is purchased separately.

The exam comprises 50 multiple-choice questions, which include case study. It lasts 120 minutes and requires a 70% pass mark. The exam can be taken online with a web proctor (PeopleCert). Students must have been awarded 17 ITIL credits (2 from Foundation and 15 from Intermediate level study), and have completed the MALC course before requesting their exam voucher.

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