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ITIL Managing Across the Lifecycle Distance Learning Course

ITIL Managing Across the Lifecycle Distance Learning Course

SKU: 4918
Format: Distance learning
Published: 13 Feb 2018
Availability: Within 24 hours of purchase

Learn to identify and control business and management issues in IT service management, manage the planning and implementation of IT service management, validate your knowledge across the service lifecycle, and assess the value of IT services with the ITIL Managing Across the Lifecycle course.

Learning method | Distance Learning

Duration | 30 hours (minimum)

Please note the exam is not included, and can be purchased separately here >>

Price: $850.00
Description 

Who should attend this course?

Data and network/operations managers, development and engineering staff, testing and QA managers, process and procedure engineers, application developers and managers, technical/process authors, account managers and anyone working in project/program management and administration.

By attending this course you will gain the final 5 credits towards ITIL Expert certification status.


Why choose IT Governance for your training needs?

  • Study online at your own pace
  • 150 days of online access
  • Fully accredited
  • Includes videos, quizzes, exercises, study guides and official syllabus, and sample exams
  • Tutor support included
Course details

ITIL Managing Across the Lifecycle distance learning training course over?

The course will cover:

  • Service lifecycle key concepts
  • Communication and stakeholder management
  • Integrating service management processes across the lifecycle
  • Managing services across the lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management

Course duration and times

Course duration is a minimum of 30 hours.


CPD points

This course is equivalent 4 ITIL credits.

Exams and qualifications

ITIL Managing Across the Lifecycle exam

Please note the exam is purchased separately.

The 120-minute exam comprises 50 multiple-choice questions, including a case study. The pass mark is 70%. The exam can be taken online with a web proctor (with PEOPLECERT).

Please note: The exam is purchased desperately


Can exams be retaken?

If you fail the exam, you are able to resit it at an extra cost.

Prerequisites

Are there any prerequisites for this course?

Yes, the following apply:

  • Those wishing to study the Service Operation course should already hold the ITIL Foundation certificate.
  • Students must have completed 17 ITIL credits (2 from Foundation and 15 from Intermediate level study) and have completed the Managing Across the Lifecycle course before requesting their exam voucher.

Is there any pre-reading?

There is no recommended reading for this course.

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