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ITIL 2011 Lifecycle Publication Suite Multiuser Licence (Online Access, 1 Year Licence Period)

ITIL 2011 Lifecycle Publication Suite Multiuser Licence (1 Year Licence Period)

SKU: 1466
Publishers: TSO
Format: 1 User
Published: 01 Jan 0001
Format: 2 Users
Published: 01 Jan 0001
Format: 3 Users
Published: 01 Jan 0001
Format: 4 Users
Published: 01 Jan 0001
Format: 5 Users
Published: 01 Jan 0001
Concurrent multi-user access to the five new updated core ITIL® 2011 manuals: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
Options:
Price: $3,200.00

Description

Multi-user online access to the complete set of core ITIL® 2011 manuals

Multi-user online access to the five core ITIL® v3 publications from IT Governance.

If you are looking to provide access to some or all of the core ITIL® books to a large ITSM team, multi-user access is often a very cost-effective way of each member of staff accessing the content.

The ITIL® titles are structured to be read as a complementary five-title series.

The links between the titles have been enhanced and made clearer in the new versions. As the five core titles reflect the lifecycle of services, they will appeal to people involved at any stage of the framework, so everyone will benefit from access to the entire library.

The publications in the suite are:

Click the links above for more information on each individual publication.


What's new in ITIL® 2011?

The update is all about improving the consistency, clarity, accessibility and usability of the core publications.

The new books have improved coverage and descriptions of roles and responsibilities, improved process descriptions and are fully aligned with MSP®, M_o_R®, PRINCE2® and P3O®.

Definitions have also been standardised between the books and have been updated where necessary.

Inconsistencies in content and structure have been removed. 


Explanation of concurrent multi-user licences

A concurrent multi-user licence enables a number of people to access the full range of ITIL® material simultaneously in its full online format. Multi-user access to the material is by IP authentication, password and username, or referral link, which means that any person using these methods will be able to access the material, up to the maximum number of simultaneous users permitted by your licence. As all users of ITIL® material within an organisation do not necessarily need to access it simultaneously, a multi-user licence can be a very cost-effective option. A licence covering one concurrent user, for example, may support between 10 and 15 users inside your organisation, depending on the frequency and timing of each user’s access of the material.


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