In an effort to make our authors’ knowledge and expertise more available, IT Governance will be regularly posting short podcasts.
The first of these podcasts is called “It’s all about relationships – what ITIL® doesn’t tell you”, featuring Dr Suzanne D. Van Hove and Kathy S. Mills, who together wrote the appropriately named book It’s All About Relationships – What ITIL doesn’t tell you.
Jointly published by itSMF USA and IT Governance Publishing, It’s all about relationships – what ITIL doesn’t tell you is part of the Thought Leadership Series, which is a collection of four titles that will improve access to the global ITSM best-practice knowledge base.
You can listen to the first podcast here:
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For more information about the authors and their book, please click here.