Multiple data breaches at Dignity Health affect 60K+

On May 31, 2018, San Francisco-based Dignity Health reported a data breach affecting almost 56,000 patients to the Department of Health and Human Services (HHS). This was the third-largest data breach reported in May.

Cause of breach

Due to an email sorting error by Dignity’s scheduling vendor, Healthgrades, it sent patients misaddressed emails that contained the wrong patient’s name and, in some instances, their physician’s name.

Other breaches at Dignity Health

On May 10, three of Dignity Health’s Nevada-based hospitals reported that they shared information on more than 6,000 patients with a third-party contractor whose contract had already ended.

Dignity Health’s Arizona based-hospital, St. Joseph’s Hospital and Medical Center, identified that an employee viewed 229 patient medical records “without a business reason to do so”.  Those records included demographic information – including name and date of birth – and clinical data, such as nurses’ or doctors’ notes and diagnostic information.

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Implementing an ISMS – The nine-step approach

The international information security standard ISO 27001 sets out the requirements for implementing a best-practice information security management system (ISMS). An ISMS is a framework of policies and procedures to protect an organization’s information assets. As it considers people, processes, and technology, an ISO 27001-conformant ISMS covers both organizational and technical controls.

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