IT managers’ insights on keeping networks healthy

This is a guest article written by Autumn Haile. The author’s views are entirely her own and may not reflect the views of IT Governance.

IT managers have a lot of day-to-day functions that help keep their network operating at an optimized capacity. Despite all of these responsibilities, nothing is as effective as maintaining the health of their network. From selecting the right monitoring solution to setting alerts and controlling security settings, staying ahead of issues is always a number one priority. We asked a few IT managers what the most commonly asked questions are when it comes to network health. Read on to find out more.

How important is a network monitoring solution?

Network monitoring solutions come in all shapes and sizes. Picking out the right one can save an IT department time and resources when it comes to keeping track of network health. Everything from the ability to set alerts and priorities, to the real-time insight into CPU, latency, redundancy, and more, helps IT managers gain an understanding of the network function and be aware of when it’s operating to the best of its ability.

How can an infrastructure design map aid in network health?

It’s simple. When you have multiple locations and a complicated infrastructure, it takes time to pinpoint the location of a network problem. You can help manage these issues by having a network map. Specifically, an interactive map that designates each location and gives you the ability to go directly to the monitoring dashboard – it’s a tool that will save precious time in the event of a disaster.

What should an escalation plan include? 

When designing an escalation plan, there are a number of factors to consider. Taking stock of your IT team and being sure that each individual is assigned a role will help answer the question of “who handles this?” in the midst of a disaster. It’s imperative to design two separate plans; one for possible everyday problems and one that addresses major disasters like flooding, power outages, and earthquakes. Every plan should include a hierarchy of what to address first, who should address what, a list of important contacts, and who is in charge of reviewing and closing out the issue at hand.

How can you address network security ahead of any hacks or breaches?

Security is a number one concern. There are many things a company should be doing to protect their information, some of them obvious and others a little more technical. Measures include setting up strong passwords and changing them consistently, installing or building a strong firewall, updating software and equipment on a regular basis, backing up information regularly, and providing company-issued devices, including laptops and mobile phones, for which you control the settings, application installations, and security settings.

The goal of any good monitoring system is staying on top of any potential threats or risks. There is nothing more important than ensuring your network is healthy. From security risks to downtime, any small issue could result in the loss of revenue, productivity, and sensitive company information.

Stay on top of threats with periodic penetration testing

Cyber threats are coming from every direction. Even in this environment, the majority of security professionals feel confident that their security infrastructure is up to date.  However, confidence in tools alone does not always translate into effective security.

To be wholly effective, regular penetration tests are needed to assess your organization’s ability to protect your network, applications, and systems from both external and internal threats.

Benefit from a series of advanced penetration tests and automated vulnerability scans performed by IT Governance’s CREST-accredited testers. Our unique, fixed priced packages are designed to offer a more flexible and affordable approach to delivering a realistic appraisal of the current state of your security and the risks attackers pose to your business.

Find more information on penetration tests here >>

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