Everything you need to know about ITIL 4 online training

With 5 million certified professionals, ITIL® is the most widely used ITSM (information technology service management) framework in the world. 

The latest version – ITIL 4 – was released by AXELOS® in February 2019. It’s a completely new approach to ITSM, and requires practitioners to update their knowledge with new qualifications. 

So, what do those looking to become ITIL certified need to know? Let’s take a look. 

How does ITIL certification work? 

Whereas ITIL v3 had five certification levels, ITIL 4 has four. The first level, ITIL 4 Foundation, was launched in February 2019 and is the natural starting place for those who don’t have previous experience with ITIL. 

Completing this course enables you to progress to the MP (Managing Professional) and SL (Strategic Leader) levels, which comprise four and two modules, respectively. 

Once you’ve passed both of these levels, you can study to attain the rank of ITIL Master

Transitioning from ITIL v3 to ITIL 4 certification 

The introduction of ITIL 4 has left many people who are studying the previous iteration in a difficult position. 

Depending on how far into your studies you are, the best course of action might be to continue with ITIL v3 until you gain 17 credits, at which point you can take the MP transition module. 

If you’ve already certified to ITIL v3, you should take the ITIL 4 Foundation training course to update your knowledge. The core concepts remain the same, but there are some key changes that you must familiarize yourself with. 

IT Governance USA has a wide range of training courses to help you achieve ITIL certification, including classroom training and e-learning courses. We also offer a range of ITIL guides to give you the best possible chance of success. 

The rest of this blog focuses on our ITIL® 4 Foundation Online Training Course

Why take ITIL 4 online training? 

Our three-day online course is the perfect way to understand ITIL. 

One of our industry experts will explain the basics, including the framework’s terminology and principles, and help you interpret the scope and objectives of service design, service strategy, service transition, continual improvement, and service operations. 

Plus, with the option of studying at home or in the office, you don’t have the hassle of traveling to and from the course and paying for accommodation. 

Likewise, studying online gives you the flexibility to fit the course around other commitments, minimizing the disruption that multi-day classroom training courses often cause. 

Benefits of studying with IT Governance USA 

  • We work with a wide range of ITIL ATOs (accredited training organizations) to provide a comprehensive range of ITIL training courses. This means you can find and book the training you need, wherever and whenever you want it, through a single organization. 
  • You can access a comprehensive range of supporting books, exam guides, and toolkits to maximize the benefits of your chosen training program. 
  • Our customer service team is committed to helping you select the training you need. We deal with everything, from taking your booking through to ensuring you’ve received your course materials, joining instructions, and any other information you might need. 
  • We offer a unique price guarantee: You will not find the same course at a lower price than ours. If you do, we’ll refund the difference – it’s as simple as that. 

Live Online or distance learning? 

We offer two options for those looking to take our ITIL Foundation course online – distance learning and Live Online

Both courses deliver the same content directly to your device. The difference is that Live Online courses replicate the classroom experience, allowing you to interact in real-time with your instructor and fellow learners. 

Distance learning, by contrast, contains recorded seminars that you can watch at your convenience. 

Although you don’t get the same level of interaction as a Live Online course, distance learning offers a lot more flexibility and gives you the opportunity to re-watch content that you want to go over again and skip things that you’re already familiar with. 

So, which course is right for you?