IT Governance Archive
Not a day goes by when you don’t read about a data breach or hack. In the past year, organizations of all sizes and in all sectors have been attacked. These include Apple, Facebook, the Girl Scouts of Orange County, …
ISO 9001:2015 was published on September 30, 2015. Nigel Croft, chair of the ISO subcommittee that developed and revised the Standard, explained: “We are just bringing ISO 9001 firmly into the 21st century.” The revisions redesigned ISO 9001 to respond …
We’ve just added the ISO FDIS 9001 2015 and ISO FDIS 14001 2015 standards to our webstore. If you’re looking to maintain or implement an ISO 9001 quality management system (QMS) or an ISO 14001 environmental management system (EMS) then …
Written by service management gurus Suzanne D. Van Hove and Mark Thomas, Pragmatic Application of Service Management is the first book to provide guidance on creating an integrated IT service management (ITSM) system based on the three leading service management …
