Endorsed by itSMF International

This pocket guide provides a straightforward and no-nonsense introduction to the Continual Service Improvement element of ITIL^® V3. It details the key principles, element and objectives of Continual Service Improvement. Providing a handy quick reference for IT service management (ITSM) practitioners.

This publication is partly authored by, and endorsed by, itSMF International. The worldwide organisation representing the ITSM community.

By purchasing this product you are procuring 10 copies of this pocket guide. It is ideal for those organisations looking to provide each member of their ITSM team with a simple introduction to the Continual Service Improvement element of ITIL V3.

Key Features:

• Simple introduction to the Continual Service Improvement element of ITIL's latest version, ITIL V3.
• Written in conjunction with, and endorsed by, itSMF International.
• Provided in packs of 10 pocket guides. Enabling you to provide each and every member of your ITSM team with a copy this pocket guide. Making sure they understand this critical element of ITIL V3.
• Covers the key elements, objectives and principles of Continual Service Improvement.
• We also offer single copies of this pocket guide - ITIL: Continual Service Improvement Key Element Guide (Single Copies), or you might like to consider the ITIL: Key Element Guide Suite which contains one copy of each of the five Key Element Guides.

Authors: OGC and itSMF
Publisher: TSO
ISBN 10: 0113310749
ISBN 13: 9780113310746
Format: Pack of 10 Softcover Pocket Guides
Published Date: 31 March 2008
Availability: In Stock 

Acknowledgement of OGC Copyrights.

Order your set of this best practice pocket guide today.

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