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ITIL Process Model

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$4.19 USD


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The ITIL Process Model provides a useful insight into the practical links between Service Delivery and Service Support processes.


Also included is a valuable process matrix which- at a single glance- references many ITIL documents and activities against each of the Support and Delivery Processes.

Publisher: Key Skills ILX
ISBN 10: 0954488423
ISBN 13: 9780954488420
Format: Poster
Publication date: 2005
Availability: In stock

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