Order this ISO20000 Standard & Pocket Guide kit today.

This bundle deal includes a hardcopies of both the main parts of the ISO/IEC 20000 standard as well as a copy of ISO/IEC 20000: A Pocket Guide.  In short everything you need to get started on ISO/IEC 20000 certification.

ISO/IEC 20000 (Hardcopy) - the International Standard for IT Service Management

ISO/IEC 20000: A Pocket Guide

ISO 20000 is based on ITIL^® which is also very widely known and used. ISO 20000 describes Service Management standards that must be attained for corporate accreditation.

This Pocket Guide provides an easy-to-read document that explains the nature, content and aim of ISO 20000. (Here are the contents to this pocket guide). It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide:

• To promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organizations.
• To support ISO 20000 training and certification.
• To produce a quick reference to the core content of ISO 20000 for practitioners.

ISO 20000: A Pocket Guide is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organizations, to those who are looking for a suitable approach to quality improvement issues.

Key Features and Benefits

• Includes both part of the ISO/IEC 20000 standard, including the new 2011 version of Part 1 - meaning this kit is bang up to date.
• Functions as an ideal introduction to ISO/IEC 20000, making this kit an ideal starting point for undertaking research into ISO/IEC 20000 certification.
• Comes with a pocket guide written in plain English - providing an ideal supporting guide to anyone reading the standard - helping to make the content of the standard a lot easier to understand.

Availability: In Stock

Acknowledgement of OGC Copyrights.

Order today for immediate dispatch!

Related Products

	Achieving ISO20k - All 10 Books		$0.00 USD
	IT Service Management - An Introduction based on ISO 20000 and ITILv3		$80.00 USD
	ISO20000 (ISO 20000) - The Rise of a New Service Paradigm		$124.95 USD
	ISO/IEC 20000 An Introduction (Softcover)		$65.00 USD