ICT Infrastructure Management is part of the 10 book ITIL series from OGC that guides business users through the planning- delivery and management of quality IT services. This publication covers network service management- operations management- management of local processors- computer installation and acceptance and systems management.

After installing ICT Infrastructure Management on your server- users on your network will be able to view and navigate the table of contents for each chapter. Users will also be able to carry out a search- and see how many results are retrieved by that search. Users will see how the data is cross-referenced- and see examples of hyper-links and glossary pop-ups.

Key Features:

• ITIL is closely aligned with the BSI standard ISO 20000 and Code of Practice.
• An approach adopted by organisations such as Microsoft- IBM- Barclays- HSBC- Procter & Gamble- British Airways and Guinness.

Larger quantities of network licenses are available- please contact us with your requirements and for pricing. 

ISBN 10: 0113309031
ISBN 13: 978011330903X
Author: OGC
Published: November 2002
Format: CD-Rom and Network Licenses
Other Formats: Softcover
Avalability: Ex Stock

The price below is per user. Please enter the quantity of licenses you require (between 1 and 5).

Related Products

	ITIL Service Delivery 1-5 User Network Licenses		$265.00 USD
	ITIL Service Support 1-5 User Network Licenses		$265.00 USD
	ITIL Application Management 1-5 User Network Licenses		$265.00 USD
	ITIL Planning to Implement Service Management 1-5 User Network Licenses		$0.00 USD
	ITIL Security Management 1-5 User Network Licenses		$265.00 USD
	ITIL Software Asset Management 1-5 User Network Licenses		$265.00 USD
	ITIL The Business Perspective - Vol 1- 1-5 User Network Licenses		$265.00 USD