Application Management is part of the 10 book ITIL series from OGC that guides business users through the planning- delivery and management of quality IT services. This publication covers the software development life cycle and provides details on business change with the emphasis on clear requirement definitions and implementation to meet business users' needs.

After installing Application Management on your server- users on your network will be able to view and navigate the table of contents for each chapter. Users will also be able to carry out a search- and see how many results are retrieved by that search. Users will see how the data is cross-referenced- and see examples of hyper-links and glossary pop-ups.

• ITIL is closely aligned with the International standard ISO 20000:2005 and Code of Practice (PD0005)
• An approach adopted by organisations such as Microsoft- IBM- Barclays- HSBC- Proctor & Gamble- British Airways and Guinness.  

Larger quantities of network licenses are available- please contact us with your requirements and for pricing.

ISBN 10: 011330904X
ISBN 13: 9780113309047
Author: OGC
Published: September 2002
Format: CD-ROM & Network Licenses
Other Formats: Softcover
Avalability: Ex Stock

The price below is per user. Please enter the quantity of licenses you require (between 1 and 5).

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