Order your set of the core ITIL^® 2011 manuals today - buy now!

Now you can order your set of the new (summer 2011) five updated core ITIL publications. 

The ITIL titles are structured to be read as a five title series, each building on the work of the other. The links between the titles have been enhanced and made clearer in the new versions.

As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library. 

The publications in the suite are:

• ITIL: Service Strategy (DRM-Protected PDF)
• ITIL: Service Design (DRM-Protected PDF)
• ITIL: Service Transition (DRM-Protected PDF)
• ITIL: Service Operation (DRM-Protected PDF)
• ITIL: Continual Service Improvement (DRM-Protected PDF)

What's Changed with the Update?

The update is all about improving consistency, accessibility and usability of the core publications. The new books have improved coverage and descriptions of roles and responsibilities, improved process descriptions and are fully aligned with MSP^®, M_o_R^®, PRINCE2^® and P3O^®.

Definitions have also been standardized between the books and have been aligned with the glossary, being updated where necessary. Inconsistencies in content and structure have been removed. In Service Strategy particularly, explanations will be made more straightforward and accessible.

Key Features and Benefits:

• Includes all of the core updated (2011) ITIL publications, enabling you to purchase them all in one go.
• By buying these books together as part of this kit you are saving $250, a significant cost saving over buying these books individually.
• All the books in this kit have been updated to take into the account the results of an extensive review, making these books more usable and accessible than ever before. This means it is easier than ever before to apply ITIL in your organization, reaping the benefits!

An downloadable PDF allows for easy access while you're on the move.

Other Formats:

Softcover (Paperback)

Online Access (Annual Subscription)

Multiuser License

Author: OGC
Publisher: TSO
ISBN 10: 0113313241
ISBN 13: 9780113313242
Format: DRM-Protected PDF
Published Date: 23 August 2011
Availability: Immediate Download

Acknowledgement of OGC Copyrights

Order this new of ITIL publications for immediate download !

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