Order your set of the core ITIL® 2011 manuals today - buy now!
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
The publications in the suite are:
Customers have also purchased:
To simplify ITIL implementation, the 
ITSM Documentation Toolkit
To transform ITIL management processes, 
The ITSM Iron Triangle
For a concise guide, 
Practical IT Service Management
What's Changed with the Update?
The update is all about improving consistency, accessibility and usability of the core publications. The new books have improved coverage and descriptions of roles and responsibilities, improved process descriptions and are fully aligned with MSP®, M_o_R®, PRINCE2® and P3O®.
Definitions have also been standardized between the books and have been aligned with the glossary, being updated where necessary. Inconsistencies in content and structure have been removed. In Service Strategy particularly, explanations will be made more straightforward and accessible.
Key Features and Benefits:
- Includes all of the core updated (2011) ITIL publications, enabling you to purchase them all in one go.
- By buying these books together as part of this kit you are saving $250, a significant cost saving over buying these books individually.
- All the books in this kit have been updated to take into the account the results of an extensive review, making these books more usable and accessible than ever before. This means it is easier than ever before to apply ITIL in your organization, reaping the benefits!
Other Formats:
DRM-Protected PDF
Online Access (Annual Subscription)
Multiuser License
Author: OGC
Publisher: TSO
ISBN 10: 0113313233
ISBN 13: 9780113313235
Format: 5 x Softcover Books
Published Date: 29 July 2011
Availability: In Stock
Acknowledgement of OGC Copyrights
Order this best practice collection of titles today!
