Buy a multiuser license to ITIL 2011®: Service Strategy today!
A multiuser license is a convenient and cost-effective way for you to access the core ITIL 2011 content. Purchase a multiuser license today and you can get access to the latest authoritative version of the ITIL 2011: Service Strategy title.
ITIL Service Strategy provides guidance on how to design, develop, and implement service management, not only as an organizational capability but also as a strategic asset. Guidance is provided on the principles underpinning the practice of service management. This guidance is useful for developing service management policies, guidelines and processes across the ITIL Service Lifecycle.
Service Strategy guidance is useful in the context of Service Design, Service Transition, Service Operation, and Continual Service Improvement. Topics covered in Service Strategy include:
- The development of markets
- Internal and external
- Service assets
- Service Catalog
- Implementation of strategy through the ITIL Service Lifecycle
- Financial Management,
- Service Portfolio Management
- Organizational Development
- Strategic Risks
Save over $730 compared to purchasing individual multiuser licenses for each ITIL title by buying a multiuser license to all five core ITIL titles in one – buy an ITIL Lifecycle Publication Suite Multiuser License today!
Explanation of Concurrent Multiuser Licenses:
A concurrent multiuser license enables a number of people to simultaneously access the full range of ITIL material in its full online format. Multiuser access to the material is by IP authentication, password and username, or referral link (read more about multiuser access) and this means that any person accessing the material using these methods will be able to do so – up to the maximum number of simultaneous users permitted by your license. As all users of ITIL material within an organization do not necessarily need to access it simultaneously, a multiuser license can be a very cost-effective option. A license covering one concurrent user, for example, may support between 10 and 15 users inside your organization, depending on the frequency and timing of each user’s access of the material.
You can purchase a multiuser license by selecting the appropriate amount of users to be covered by the license in the in the drop-down box above.
We can (and often do) supply multiuser licenses for larger organizations that may need hundreds of staff to access the material – please contact us for a price and any specific information you may need in considering this purchase.
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