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Order this exam guide to the ITIL^®v3 Lifecycle and Capability exam streams - order this officially accredited resource today!

This ITILv3 exam guide is suitable for candidates taking any of the ITIL Lifecycle or Capability stream exams, or both. It offers details about the exams, how to prepare and how to achieve the target competencies.

Written by one of the original ITILv3 authoring team, this publication looks at principles, processes, common activities and Implementation and Improvement.  Additionally, it looks at all nine exams and what is required within each exam to help candidates pass their exams.

If it has been a long time since you completed your ITILv3 Foundation studies, this guide also provides a recap of the knowledge you'll need to pass study for your ITIL Intermediate exams that is in the Foundation syllabus.

Key Features and Benefits

• Enables you to recap on Foundation-level learning to ensure your basic level of knowledge is up to scratch before launching into the Intermediate level. Helping you to ensure you have the knowledge necessary to complete your Intermediate studies.

• The exam guide uses terminology that is consistent with the ITIL Glossary, helping to make the information inside more easily understood.
• The structure of the book complements the structure of the exam syllabus, providing a structured method of revision, thus making revision more straightforward.
• The book contains sample questions and answers for each of the nine exams, helping you to test your exam knowledge prior to taking any one of the exams.
• Contains exercises which allow you to relate back the knowledge you have learned during your studies. Making the learning process practical.

We also offer an electronically downloadable PDF version of this publication - Passing Your ITIL Intermediate Exams (DRM-Protected PDF). 

Author: OGC
Publisher: TSO
ISBN 10: 0113310994
ISBN 13: 9780113310999
Pages: 312
Format: Softcover
Published Date: 11 January 2010
Availability: In Stock

Acknowledgement of OGC Copyrights.

Ensure you pass your ITIL Intermediate exams, using this book - order today!

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