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ITIL Small-Scale Implementation is a practical guide of how the Information Technology Infrastructure Library^® can be scaled down for use by smaller organizations. The book uses the terminology used in the other ITILv3 books, making it suitable for use in conjunction with the other core titles in the ITIL Lifecycle Publication Suite.  

Additionally, the book follows the service lifecycle approach used in ITILv3, clearly describing in a step-by-step manner how each phase can be scaled for smaller organizations.

Key Features and Benefits:

• A guide of how ITILv3's service lifecycle approach can be tailored for smaller organizations. Providing a source of best practice information that will help smaller organization to save money, time and effort whilst aligning IT with the objectives of the organization.
• Uses a terminology that is consistent with the other core ITIL books, helping to make the best practices in the core books applicable for smaller organizations.
• Authored by the UK's OGC (Office of Government Commerce), the originators of the ITIL methodology. Reinforcing the authority of the material in the book.

We also offer an electronically downloadable (PDF) version of this book - ITIL V3 Small-Scale Implementation (DRM-Protected PDF).

Author: OGC (Office of Government Commerce)
Publisher: TSO
ISBN 10: 0113310781
ISBN 13: 9780113310784
Format: Softcover
Published Date: 28 August 2009
Availability: In Stock

Acknowledgement of OGC Copyrights.

Order this small organization guide to ITILv3 today!

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