Order your copy of this concise ITIL^®v3 pocket guide today!

Endorsed by itSMF International

This pocket guide provides a straightforward and no-nonsense introduction to the Continual Service Improvement element of ITILv3. It details the key principles, element and objectives of Continual Service Improvement. Providing a handy quick reference for IT service management (ITSM) practitioners.

This publication is partly authored by, and endorsed by, itSMF International. The worldwide organization representing the ITSM community.

Key Features:

• Simple introduction to the Continual Service Improvement element of ITIL's latest version, ITILv3.
• Written in conjunction with, and endorsed by, itSMF International.
• Covers the key elements, objectives and principles of Continual Service Improvement.
• We also offer this pocket guide in packs of 10, providing a convenient way to purchase each member of your IT service management team a copy of this guide - ITIL: Continual Service Improvement Key Element Guide (Pack of 10), or you might like to consider the ITIL: Key Element Guide Suite which contains one copy of each of the five Key Element Guides.

Authors: OGC and itSMF 
Publisher: TSO
ISBN 10: 0113311222
ISBN 13: 9780113311224
Pages: 80
Format: Softcover
Published Date: 31 March 2008
Availability: In Stock 

Acknowledgement of OGC Copyrights.

Order this best practice pocket guide today.

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