Item:   Total: 

Call us toll free: 1 877 317 3454

IT Governance
Books and tools for IT Governance, risk management and compliance
Select your region  
Featured Product

The ISMS Card Game

ISMS Card Game

 

The essential information security training aid!

Inform Teach Grow
 
 
Secure Ordering

Credit Card Processing

We use the payment gateway service of Authorize.Net to provide secure and confidential payment.

 
Returns Policy

If you are not satisfied with any item, return it for an exchange or refund.

 
Privacy Statement

IT Governance will never share or exchange your details with any 3rd party.

 
 

ITIL: Service Transition (Mobi eBook)

Our Price:
$155.00 USD


Buy
  Each
 

Buy the eBook version of ITIL® Service Transition today!

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for IT Service Management (ITSM).

The Service Transition eBook provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.

Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:

  • Managing organisational and cultural change.
  • Knowledge management.
  • Service knowledge management system.
  • Methods, practices and tools.
  • Measurement and control.
  • Companion best practices.

This eBook can be stored and read in the free MobiPocket eBook reader - easy access while you're on the move.

Author: OGC
Publisher: TSO
ISBN 10: 0113310919  
ISBN 13: 9780113310913
Published Date: 31 Jan 2008
Availability: Download

Format: Electronic Download - MobiPocket eBook Format (read our eBooks help page)

Download and install the free MobiPocket eBook Reader for workstation and/or PDA.

Alternative Formats:

Or acquire The Complete Library (Download) or The Complete Library Plus (Download)

strong>Acknowledgement of OGC Copyrights

Order this eBook of ITIL: Service Transition today!

Product Reviews

Payment options

 

Links | Contact us | Shipping | Terms & Privacy  | Sitemap  | Information Security | ISO27001 Training


© 2008 -  IT Governance Ltd. All rights reserved.


eCommerce by Xanthos