Order the Official itSMF ITILv3 Dictionary Today

This the new version of the Dictionary of Terms- Acronyms and Abbreviations, as published by the itSMF. It has been specifically updated for ITIL version 3.
This dictionary details the main terms- acronyms and abbreviations used within the service management environment, focusing particularly on ITILv3.

A Dictionary of IT Service Management - ITIL V3 Edition provides an ideal source of information for anyone new to service management.  This dictionary is a 'must have' for those reading the ITIL v3 core books.
Key Features:

• Updated to reflect the latest changes in IT service management (ITSM) - updated to ITIL Version 3.
• Provides an ideal source of information for individuals (Students) who need to understand the key terms, acronyms and abbreviations of ITSM/ITIL v3.
• Official pocket guide from the itSMF.

Publisher: itSMF
ISBN: 9780955124570
Format: Soft Cover
Published Date: November 2007
Availability: Ex Stock

Order this essential ITILv3 dictionary today! Don't get confused with all the new terms in ITILv3 use this ITILv3 book to aid your understanding.

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