Using market-driven management- a new approach to IT alignment with organisational goals- this book show you how to succeed as a CIO. Ultimately this is to the benefit of you and your organisation.

IT needs to be viewed by the business as safe hands. It needs to be seen providing IT services efficiently and effectively with transparent processes and procedures- this is what the info in this book will help you achieve. This practical book reveals the winning formula necessary to run an IT department as a business- including:

• Understanding internal customer needs by applying for-profit customer segmentation techniques
• Adopting board of director methods to enhance IT governance
• Creating an IT strategy that actually aligns with the business
• Using portfolio management to ensure that all IT constituencies are fairly represented
• Creating an IT front office to understand- support and represent internal customers to IT
• Implementing a simple programme to learn what other IT organisations- including competitors- are doing.
• Using core competencies to develop core service offerings critical to the enterprise
• Understanding what IT can do to transform every organisation

This book clearly and succinctly addresses many of the topics that are necessary to function as a world-class CIO- and it also addresses the most critical topical of all - IT governance.

Key Features & Benefits:

• Covers the business-critical topics of IT governance and IT alignment with organisational goals- helping your organisation realise bigger benefits from their IT investments.
• Written with current and prospective CIOs in mind- this book indoctrinates the reader in a new market-driven approach- market-driven management.
• Shows IT departments how this new market-driven approach can be adopted and how it can transform the department from being re-active to pro-active.

Author: George Tillmann
Publisher: John Wiley & Sons
ISBN 10: 0470278129 
ISBN 13: 9780470278123
Pages: 256
Format: Hard Cover
Published Date: 1 July 2008
Availability: In Stock

Order this essential CIO reference today! 

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