ISO20000 ISO 20000 Both Main Parts
ISO/IEC 20000-1:2005
ISO/IEC 20000-2:2005
ISO20000 is used by organizations all over the world because it is the international standard for an industry that is international in nature. It covers the aspects of IT service management that are the cause of 80% of the total spend on IT by most organizations. An international standard provides a common understanding of the management of IT services worldwide.
ISO/IEC 20000:2005 was published on 16 December 2005- when BS15000 was withdrawn.
Through this site- you can place an order for hard copies of both parts of the standard for immediate delivery.
Alison Holt of Synergy International Limited of New Zealand- who chaired the Ballot Resolution meeting said:
'I am very pleased that our discussions in Bari were successful and that we can now launch the first international standard for service management. I look forward to seeing further development of ISO/IEC 20000 through the new ISO/IEC JTC1/SC7 working group.'
Jenny Dugmore- chair of BSI’s committee that produced BS 15000- Project Editor for ISO/IEC 20000 drafting and chair of the ISO Working Group that will develop ISO/IEC 20000 in the future said:
'I'm delighted that we have reached agreement on ISO/IEC 20000 and that it will be published soon. I also look forward to working with the other national standards bodies on developing ISO/IEC 20000 in the future. During the drafting of ISO/IEC 20000 some small changes were made to the wording and structure to align Parts 1 and 2 more closely.'
Aidan Lawes CEO of itSMF said:
'itSMF is absolutely delighted that the ISO SC7 committee has approved the publication of ISO/IEC 20000. The internationalization of what started life as a British Standard (BS 15000) is seen as key to its adoption worldwide. There is clear evidence that achieving certification against the standard delivers real value - whether it is demonstrating in-house quality or enabling the selection of suitable external partners. This result is the culmination of many years hard work by a relatively small but dedicated group of professionals to whom the industry owes grateful thanks.'
The standard has two main parts which are ISO/IEC 20000-1:2005 and ISO/IEC 20000-2:2005.
Order both parts of the standard now- for delivery immediately.
Format: Hardcopy
Other formats: Electronic download
or ISO20K Standard (Hard Copy) + Pocket Guide
or ISO20000 Standard Collection
Availability: In Stock
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