IT Governance Ltd, the leading distributor of ITIL™ and IT Service Management information, standards, books and tools is now taking orders through its North American website www.itgovernanceusa.com to ship the from its Boise, Idaho warehouse.

ITIL 2011 is the new, updated version of the best-selling ITILv3 set of best practice guidance for IT service management. Through IT Governance’s established partnership with TSO, the official publisher of the ITIL books, IT Governance is now shipping the ITIL books – and particularly the ITIL 2011 Lifecycle Publication Suite – to customers throughout the Americas from its new Idaho warehouse.

The five books that make up the ITIL Lifecycle Suite are structured to be read as a five title series. Each builds on the work of the other, and there are multiple, detailed links between titles. These links have been enhanced and made clearer in the new 2011 versions. The ITIL Service Strategy book, in particular, has undergone significant revision and these changes have been reflected throughout the five books – which is why it makes sense to upgrade to the new ITIL 2011 Lifecycle Publication Suite now.

As the five core titles reflect the lifecycle of services, the books are useful to the entire spectrum of people involved at any stage of the framework. So, even those who are not the prime audience for these books will benefit from access to the entire library. IT Governance has one of the largest stocks of official ITIL publications in North America and expects to satisfy all requirements, whether for single or multiple copies of any official ITIL book.

The new ITIL 2011 Lifecycle Publication Suite can be purchased online today – at a competitive price – using any major credit card or PayPal. Customers can also email (servicecenter@itgovernanceusa.com) or telephone the IT Governance customer service team toll free on 1 877 317 3454 – they can process credit card orders or, for major corporations and the public sector anywhere in the Americas, they can usually accept a Purchase Order. Bulk discounts are also available for training organisations and others who need multiple copies of the new ITIL books.