IT Governance Ltd, the one-stop-shop for a comprehensive range of ITIL products and a TSO partner, has reported that the 2011 edition of the ITIL books are finally available in the US and can be pre-ordered from the company’s US website.  IT Governance has the biggest stock of ITIL books available and the 2011 edition of the ITIL Service Strategy Publication as well as the complete updated ITIL Lifecycle Publication Suite have been now added to their range. The 2011 edition of the ITIL books will be released on 29^th July and customers are advised to pre-order now for immediate dispatch upon release.

 

ITIL is a constantly evolving framework for the implementation of best practice in the IT service management world. It is becoming more popular in the US and many companies are looking to model their IT services around ITIL. This leads to an increased demand for IT(SM) professionals with the relevant skills in the US.

 

Although all five core books from the ITIL lifecycle series have been updated, most of the essential changes have been made to the ITIL Service Strategy 2011 edition with some minor changes to the other four books. The ITIL Service Strategy 2011 edition provides guidance on how to design, develop, and implement service management, not only as an organizational capability but also as a strategic asset. The updates reflect user feedback from an extensive review process and the result is that information has been presented in a clearer and more concise manner making it easier to read. Customers can pre-order the book now www.itgovernanceusa.com/product/2239.aspx.

 

Alan Calder, CEO of IT Governance, comments “ The ITIL Service Strategy book is an essential reading for all staff members in an organization who are responsible for implementing IT service management best practice. We are proud to be the first place in the world to make the update available for purchase and we encourage our customers in the US to place their order today to avoid disappointment if the books sell out quickly.”

 

Customers who are interested in buying the complete updated ITIL Lifecycle Publication Suite 2011 edition can do so here www.itgovernanceusa.com/product/2238.aspx. Buying all five books together brings certain advantages. Readers should find it helpful that definitions have been standardized between the books and have been aligned with the glossary.

The updated books offer much more comprehensive coverage and descriptions of roles and responsibilities, improved process descriptions and are fully aligned with MSP^®, M_o_R^®, PRINCE2^® and P3O^®. Customers of the complete suite will save over $250 from the price they will pay if they buy these books individually.

 

The ITIL Service Strategy Publication is available to pre-order at www.itgovernanceusa.com/product/2239.aspx and the ITIL Lifecycle Publication Suite 2011 edition< style="color: black"> at www.itgovernanceusa.com/product/2238.aspx. Larger organizations can make purchases with a purchase order either by telephone +1 877 317 3454 or by e-mail to servicecenter@itgovernanceusa.com.