Welcome to the U.S. IT Governance online shop - niche shopping for discerning business people! We distribute books and tools from all the world's leading IT and information security publishers!

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Here you can buy ITIL^® (V2 & V3) books, IT Service Management books,  itSMF titles, exam guides and the ITIL Lifecycle Suite.

ITIL: Key Element Guide Suite
This suite includes all five of the official OGC Key Element Guides which provide handy quick reference no-nonsense guides to the core ITIL V3 books.

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$69.75 USD

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$59.00 USD

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$10.75 USD

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Lifecycle Approach based on ITILv3 Suite 5 Management Guides
This suite contains five of the new Best Practice series of management guides covering each of the ITILv3 lifecycle elements. It also enables you to save money over buying the guides individually.

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$149.75 USD

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$144.95 USD

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$4.80 USD

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A Dictionary of IT Service Management - ITILv3 Edition
This official reference dictionary provides an overview of the key terms- acronyms and abbreviations of IT service management/ITIL v3.

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$12.95 USD

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Foundations of IT Service Management based on ITILv3 (Adobe eBook)
Electronically downloadable version of Foundations of IT Service Management based on ITIL V3 (Adobe eBook).

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$62.95 USD

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ITILv3 Foundation Handbook - 'Little ITIL'
The ITIL V3 Foundation Handbook is a quick management-level reference tool for those interested in ITILv3 - an ideal introduction to the subject matter. It is an ideal ITILv3 Foundation study aid. Now updated for the 2009 Foundation syllabus.

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$16.95 USD

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ITIL Lifecycle Publication Suite (ITILv3 - Complete Library) (1 Year Online Subscription)
ITIL's most recent version, Version 3 (V3), represents an important evolutionary step in its life. The refresh has transformed the guidance from providing a great service to being the most innovative and best in class. At the same time, the interface betw

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$625.00 USD

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$469.00 USD

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$156.00 USD

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ITIL Lifecycle Publication Suite (ITIL v3 - Complete Library) (Download DRM-protected PDF)
ITIL's most recent version, ITIL Version 3 (V3), represents an important evolutionary step in its life. The refresh has transformed the guidance from providing a great service to being the most innovative and best in class. At the same time, the interface

Retail Price:

$625.00 USD

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$469.00 USD

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$156.00 USD

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Foundations of IT Service Management based on ITILv3 (Soft Cover)
Foundations of IT Service Management based on ITIL been upgraded to reflect ITIL v3. This introduction to the field of IT service management and to ITIL serves as the primary textbook for those looking to take the ITILv3 Foundation exam.

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$62.95 USD

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ITIL Lifecycle Publication Suite (ITILv3 - Complete Library) (Softcover)
ITIL Version 3 (ITILv3) - the ITIL Service Lifecycle Publication Suite, represents an important evolutionary step in the life of ITIL. Order ITILv3 books and see how the refresh has transformed the guidance from providing a great service to being the most

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$625.00 USD

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$469.00 USD

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$156.00 USD

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The Official Introduction to the ITIL Service Lifecycle (Softcover)
This official introduction is your gateway to ITILv3. It explains the basic concept of IT service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.

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$45.00 USD

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