Welcome to the U.S. IT Governance online shop - niche shopping for discerning business people! We distribute books and tools from all the world's leading IT and information security publishers!

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Here you can buy ITIL^® (V2 & V3) books, IT Service Management books,  itSMF titles, exam guides and the ITIL Lifecycle Suite.

ITIL: Key Element Guide Suite
This suite includes all five of the official OGC Key Element Guides which provide handy quick reference no-nonsense guides to the core ITIL V3 books.

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$75.00 USD

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$59.00 USD

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$16.00 USD

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Lifecycle Approach based on ITILv3 Suite 5 Management Guides
This suite contains five of the new Best Practice series of management guides covering each of the ITILv3 lifecycle elements. It also enables you to save money over buying the guides individually.

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$149.75 USD

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$100.00 USD

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$49.75 USD

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ITIL 2011 Lifecycle Publication Suite (1 Year Online Subscription)
Online access to the ITIL 2011 core five books - buy now!

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$775.00 USD

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$525.00 USD

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$250.00 USD

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ITIL Lifecycle Publication Suite (ITIL v3 - Complete Library) (Download DRM-protected PDF)
ITIL's most recent version, ITIL Version 3 (V3), represents an important evolutionary step in its life. The refresh has transformed the guidance from providing a great service to being the most innovative and best in class. At the same time, the interface

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$775.00 USD

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$525.00 USD

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$250.00 USD

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Foundations of ITIL V3 (Softcover)
Foundations of IT Service Management based on ITIL (now renamed Foundations of ITIL V3) been upgraded to reflect ITIL v3. This introduction to the field of IT service management and to ITIL serves as the primary textbook for those looking to take the ITILv3 Foundation exam.

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$60.00 USD

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The Official Introduction to the ITIL Service Lifecycle (1 Year Online Subscription)
This official introduction is your gateway to ITIL. It explains the basic concept of IT service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.

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$53.00 USD

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The Official Introduction to the ITIL Service Lifecycle (Download DRM-protected PDF)
This official introduction is your gateway to ITIL. It explains the basic concept of IT service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.

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$53.00 USD

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The Official Introduction to the ITIL Service Lifecycle (Mobi eBook)
This official eBook introduction is your gateway to ITIL. It explains the basic concept of IT service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.

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$53.00 USD

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Building an ITIL based Service Management Department (Softcover)
This book is a how-to guide to building a service management department within your organization that is based on ITIL Version 2 or Version 3 principles.

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$43.95 USD

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ITIL 2011: Service Strategy (1 Year Online Subscription)
One-year online subscription to the ITIL 2011 Service Strategy publication.

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$155.00 USD

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