Welcome to the U.S. IT Governance online shop - niche shopping for discerning business people! We distribute books and tools from all the world's leading IT and information security publishers!

Click on any of the product categories below to see what is available from our online shop:

In this category you will find books covering ITSM, they also have a particular focus on ITIL Version 3. The topics covered in these books include ITSM (ITIL) implementation, ITSM metrics, and much, much more...

Implementing Metrics for IT Service Management
Implementing Metrics for IT Service Management provides the reader with a measurement framework to align IT with the organisation's objectives to create value through continuous improvements.

Our Price:

$149.95 USD

Buy:  

Information Security Management with ITIL V3
Comprehensive source of information on the Information Security Management process in ITILv3. The reference is essential for anyone involved with ITIL, an essential resource that is in tune with the ISO/IEC 27000 family of standards.

Our Price:

$58.95 USD

Buy:  

Randy Steinberg ITIL Book Collection
This collection of books includes each and every book written by Randy Steinberg that has been published.

Retail Price:

$152.00 USD

Our Price:

$149.95 USD

You Saved:

$2.05 USD

Buy:  

Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management
Learned about ITIL? Done assessments? What now? Learn plans, steps, tools, governance and organization change activities to implement IT Service Management in less than one year with a proven strategy! Check out this Worldwide Bestseller.

Our Price:

$65.00 USD

Buy:  

Measuring ITIL: Measuring- Reporting and Modeling - the IT Service Management Metrics
ITIL Metrics? Working with ITIL? Building an IT Service Management program? Learn how to define and build an IT Service Management Metrics Program with ITIL metrics that resonates with Senior Executives!

Our Price:

$24.00 USD

Buy:  

Foundations of ITIL V3 (Softcover)
Foundations of IT Service Management based on ITIL (now renamed Foundations of ITIL V3) been upgraded to reflect ITIL v3. This introduction to the field of IT service management and to ITIL serves as the primary textbook for those looking to take the ITILv3 Foundation exam.

Our Price:

$60.00 USD

Buy:  

Building an ITIL based Service Management Department (Softcover)
This book is a how-to guide to building a service management department within your organization that is based on ITIL Version 2 or Version 3 principles.

Our Price:

$43.95 USD

Buy:  

ITIL V3 Foundation Handbook - 'Little ITIL' - (Pack of 10)
Pack of 10 copies of ITIL V3 Foundation Handbook, Second Edition.

Our Price:

$190.00 USD

Buy:  

ITIL Release Management: A Hands-on Guide
Filled with practical insights, ITIL Release Management: A Hands-on Guide clearly illustrates the effective implementation of a release process in the real world.

Our Price:

$69.95 USD

Buy:  

IT Service Management: Implementation and Operation
IT Service Management Implementation and Operation focuses on how to achieve the best return from your IT service management implementation investment, in the least possible time.

Our Price:

$69.95 USD

Buy:  

We like all our customers to say, as did this one: "Brilliant service, thank you." If you ever experience difficulties with our online shop, please email us.

Online payments are securely processed by Paypal, and we accept the credit, debit and payment cards shown below. We accept PayPal and wire transfer payments.