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In this category you will find a range of pocket guide known as the Key Element Guides. Each pocket guide provides an overview of the core ITIL V3 book of the corresponding name, providing an explanation of the key elements, principles and objectives of that particular domain.

ITIL: Key Element Guide Suite
This suite includes all five of the official OGC Key Element Guides which provide handy quick reference no-nonsense guides to the core ITIL V3 books.

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$69.75 USD

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$59.00 USD

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$10.75 USD

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ITIL: Service Strategy Key Element Guide (Single Copies)
This pocket guide provides an overview of Service Strategy. It describes the key elements, principles and objectives of this element of the new lifecycle approach.

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$13.95 USD

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ITIL: Service Design Key Element Guide (Single Copies)
The ITIL Service Design Key Element Guide is a handy quick reference to the Service Design element of the new service lifecycle approach taken in ITILv3.

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$13.95 USD

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ITIL: Service Transition Key Element Guide (Single Copies)
This pocket guide demystifies the core ITILv3 publication Service Design. It provides an overview of the principles, objectives and key elements of Service Transition.

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$13.95 USD

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ITIL: Service Operation Key Element Guide (Single Copies)
Provides an overview of the Service Operation element of the service lifecycle approach taken in the latest version of ITIL, Version 3.

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$13.95 USD

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ITIL: Continual Service Improvement Key Element Guide (Single Copies)
ITIL: Continual Service Improvement Key Element Guide is a handy quick reference guide to the core ITILv3 book Continual Service Improvement. It also details the key elements, objectives and principles of Continual Service Improvement.

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$13.95 USD

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ITIL: Service Strategy Key Element Guide (Pack of 10)
This pocket guide provides an overview of Service Strategy. It describes the key elements, principles and objectives of this element of the new lifecycle approach. (Pack of 10 Pocket Guides)

Our Price:

$139.95 USD

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ITIL: Service Design Key Element Guide (Pack of 10)
The ITIL Service Design Key Element Guide is a handy quick reference to the Service Design element of the new service lifecycle approach taken in ITIL V3. (Pack of 10 Pocket Guides)

Our Price:

$139.95 USD

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ITIL: Service Transition Key Element Guide (Pack of 10)
This pocket guide demystifies the core ITIL V3 publication Service Design. It provides an overview of the principles, objectives and key elements of Service Transition. (Pack of 10 Pocket Guides)

Our Price:

$139.95 USD

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ITIL: Service Operation Key Element Guide (Pack of 10)
Provides an overview of the Service Operation element of the service lifecycle approach taken in the latest version of ITIL, Version 3. (Pack of 10 Pocket Guide)

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$139.95 USD

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